Well, the wireless modem on my laptop is dead as a doornail. HP’s “customer service” wasn’t much help. I really wasn’t inclined to send my laptop in to them for two weeks, particularly due to the stories I’ve heard of them reformatting hard drives and resetting everything back to the way it was when the computers were first purchased… Instead, I just bought an inexpensive USB wireless modem that works with Linux, and I’m back online NOW, with no risk of someone wiping all my data.